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Creating a Customer Centric Culture
Imagine an organization where all your employees are confident, self-sufficient and motivated. Your company?s turnover is at an all-time low, as are customer complaints. Word on the street is that your company offers the benchmark for customer service in your industry, and your competitors are seeing red as their customers jump ship and swim your way. With ?Creating a Customer Centric Culture?, a powerful new customer excellence program, you don?t have to imagine anymore. You can make this dream world a reality! We show you how to win customers over by treating them well and retain them by keeping them happy, while maintaining your competitive advantage ? excellent customer service ? with across- the-board consistency. We use dramatizations of real-world customer service situations to keep the training interesting, relevant and fun.
Date and Time
Wednesday Apr 1, 2015
11:30 AM - 2:30 PM MDT
Location
Micron Business Building 2360 W. University Dr. Suite 1213 Boise, ID 83725
Fees/Admission
49.00
Contact Information
Kim Labrum
(208) 426-3875
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